Shipping policy
Shipping Policy – Solvetify (India)
At Solvetify, we aim to deliver smart, problem-solving products to customers across India in a timely and reliable manner. Please review our shipping policy below.
Shipping Locations
We currently ship only within India.
Orders placed outside India will not be processed.
Order Processing Time
- Orders are processed within 1–3 business days
- Processing time excludes Sundays and public holidays
- You will receive a confirmation email once your order is processed
Shipping & Delivery Time
Estimated delivery times within India:
- Metro Cities: 4–7 business days
- Non-Metro / Tier 2 & 3 Cities: 6–10 business days
- Remote Locations: Up to 12 business days
Delivery times may vary due to courier delays, weather conditions, or high-demand periods.
Shipping Charges
- Shipping charges (if applicable) are shown clearly at checkout
- We may offer free shipping on selected products or during promotions
Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS
- Tracking details may take 24–48 hours to become active
Delays & Lost Shipments
If your order has not been delivered within the estimated timeframe:
- Please allow an additional 2–3 business days
- If the issue persists, contact us at contact@solvetify.com
Incorrect or Incomplete Address
- Customers are responsible for providing accurate shipping details
- Solvetify is not responsible for delivery failures due to incorrect or incomplete addresses
Damaged Packages
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Share clear photos of the package and product for assistance
📞 Contact Us
For any shipping-related questions, reach out to us at:
📧 contact@solvetify.com